The decision to hire an HOA management company is a significant choice that can
depend on several different factors. Some associations can continue running efficiently
through their volunteer board members while others need a manager to keep operations
running smoothly and free up time for other tasks. Which side does your community fit
into? If you’re not sure, here’s a guide to help:
Reasons to Hire an HOA Manager
You might need to hire a professional if these seem familiar to your association’s
Your HOA has many properties, amenities, and buildings to manage.
You don’t have many homeowners who are willing or able to provide volunteer help to
You could benefit from discounts for insurance or other service providers and
contractors, which some management companies will offer with their own services.
Running an HOA Without a Manager
If your association doesn’t have any of the problems mentioned above, you might be
okay without hiring a manager to help. You’ll want to be sure you have the resources to
fulfill your needs without spending money on a management company.
For example, you’ll need to be able to recruit homeowner volunteers and have
committee and board members who are skilled in crucial areas like billing, operations,
finance, law, and vendor management.
Splitting the Difference
If your HOA seems to fit somewhere in the middle, you can utilize a mixture of HOA
management services and in-house volunteer help. You might choose to have certain
duties remain with board members, such as handling communication and complaints
with homeowners or managing contractors, while you hire out an HOA management
accounting firm for dealing with audits, billing, and deposits.
No matter the direction you decide to take for HOA management in your community, it’s
important to make sure you don’t allow the management company to have complete
and total control. Your board of directors should still be regularly giving direction to
whoever is helping to run the association.